Hotel

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Hilton New Orleans Riverside
2 Poydras Street
New Orleans, LA 70130, US

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Information for Hotel Reservations

EEC has negotiated discounted hotel rates for EEC attendees. To make your hotel reservation, please contact our official housing partner, Orchid Event Solutions. Hotel reservations are taken on a first-come, first-served, space available basis.

Deadline

All reservations must be received by April 10, 2017, to guarantee availability and conference rates. After this date, reservations will be made based on availability and hotels may charge higher rates.

Ways to Book Hotel Reservations

Online: CLICK HERE (for new reservation or to modify or cancel an existing hotel reservation)
 
Telephone: Agents available 7:00 a.m. to 6:00 p.m. Mountain Time, Monday through Friday
Toll-free (US): 855-422-0749
International: +1-801-433-0662

Deposit

All reservation requests must be accompanied by a credit card guarantee for deposit of one night’s room and tax for each room reserved.

Acknowledgments

Orchid Event Solutions will send reservation acknowledgements within 24 hours via email if booked online or by telephone. If you do not receive your acknowledgement in this time frame, contact Orchid Event Solutions. You will not receive a written confirmation from the hotel.

Cancellations/Changes/Refunds

Reservations cancelled after April 10, 2017 and prior to 72 hours before arrival date will be subject to a $50 processing fee for each room cancelled charged by Orchid Event Solutions. Deposit of one night’s room and tax will be forfeited entirely if cancellation occurs within 72 hours of arrival date.

Through April 25, 2017 send requests for changes and cancellations in writing to Orchid Event Solutions via e-mail (help@orchideventsolutions.com) or fax to 801-355-0250. After April 25, 2017, contact hotels directly to make changes and cancellations.

Questions or Special Requests?

For questions or special requests, please contact Orchid Event Solutions at 855-422-0749 between 7:00 a.m. and 6:00 p.m. Mountain Time, Monday through Friday or e-mail questions, cancellations, or changes to your reservation to help@orchideventsolutions.com.

Special requests are not guaranteed. Hotels will assign specific room types upon check-in, based on availability.

Hotel Suites

If you are interested in booking a hotel suite, please email help@orchideventsolutions.com. There are a limited number available at a discounted rate for EEC attendees.

Important Housing Message

Orchid Event Solutions, EEC’s only official Housing Company, is coordinating hotel reservations for the meeting. When you book your room with Orchid Event Solutions you will receive the following benefits:

  • Immediate email acknowledgement of your hotel assignment;
  • Entitled to receive reduced and discounted rates at official meeting hotels;
  • Free access to the internet in your guest room;
  • Complimentary shuttle service from hotels to the Convention Center;
  • Protection in the event the hotel has oversold guest rooms;
  • And much more!

 
When rooms are booked at hotels that are NOT within our official hotel block and/or you do not use Orchid Event Solutions:

  • EEC is exposed to penalties for not fulfilling our room block commitments;
  • EEC risks our ability to rebook preferred meeting hotels and receive reduced rates;
  • EEC could possibly lose qualification for the amount of space needed at the convention center.

 
Help make this meeting a success. Book early and with Orchid Event Solutions!